Help Center

Back to home

Help Center

System

System

How soon can I start my online course(s)?

Can I do this online course at my own pace?

System Features for Learners

When will I receive my training link for the course I signed up for?

Course Booking and Accessing Materials

Where do I log in to start my course?

How do I renew my courses?

How do I login to start my course?

How do I purchase healthcare assistant courses for my staff?

Does each clinician need to purchase the course individually?

How do I pay for the course I want to purchase?

I have not received my login details yet, how can I access the course?

I have purchased an online course and have not received details to start, can you resend me the login?

I have purchased the course and verified the account, but I cannot see instructions to start it. How do I start the course?

How do I redeem my discount code?

I bought already this course, but you did not get in touch with me.

Where is the location of the course?

How do I access my course?

How can I do the course on a computer and get a certificate?

When do I receive my login details?

I bought the course but I cannot access it. How do I access my course?

I’m still waiting for my login details.

Please send me the link to start the course.

Where are my login details?

How long can I access to this online course?

Is there a time limit between purchase and completion and/or submission of completed course?

When can I start the online course? It has been nearly two weeks since I registered and paid for the course.

How do I start the online course?

I have not received the access details email for both of my courses yet. I have checked the junk and deleted folders. Can you send me my login details?

I want to start the online course, where is the link to start the course?

How do I pay for the online course(s)?

How do you login to the course after paying for the course?

I can't access the course. How do I access the course?

When do I receive the link to start my course?

I don't seem to have been sent my login details to access the online course.

I can see my purchase course, but I cannot access the course material to start the exam.

See more

LMS Specification

Can you leave the online training halfway through, save then resume the training at a later time?