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Help Center

Course Content

Course Content

Learning Materials

Is the basic life support training done online?

How do I access my login details?

Is 'How to use trainer packs’ a course?

Is the paediatric course fully done online?

Do you have any Epilepsy courses that include the use of a VNS magnet?

Is Safeguarding Children Level 2 training course verified by the Local Safeguarding Children Board?

What is the benefit of the Mandatory Training for Doctors courses?

Can I take the course even if I am a medical doctor from Uganda and currently working in Kenya?

Is your Cryotherapy Training Course suitable for an advanced HCA?

What will be the count of the 28 CPD certified Mandatory Training for Doctors courses towards the GMC when used for doctors’ appraisal/revalidation? Is it internal or external?

Can your course be done by an international learner?

Is Safeguarding Children Level 3 equivalent to an advanced level qualification?

Is the Care Certificate course valid for Maternity support workers?

Can I take the Cryotherapy Training Course being a qualified permanent Makeup Artist?

What is the course format?

Will the courses be shipped over to me?

When do I get materials to start the course?

Can you repeat a section of the course if you fail it?

Is the course done online only? Does the course involve a practical session?

Does the course expire (how long do I have access to the course for?)

How many CPD points/hours is the course worth?

Can I skip Level 1 to do Level 3 course?

What is the course level?

Does this Safeguarding Adults at Risk Level 3 course cover the Modern Slavery Act?

Does the online course expire?

How many times can I repeat the section that I have failed?

Am I able to opt-out of certain topics or modules?

How do I access the course content?

Do your online courses meet UK legislation and regulations?

What is the format of your online courses?

Is this a practical course? Where can I attend classroom courses?

Would this documentation and record-keeping course give me a step up the career development ladder for administration work in healthcare practices?

How long is the online course?

Does the course expire? How long will I have access to the course materials and assessments?

If you fail, are you able to redo the course?

How long is the course?

Are your statutory and mandatory training courses suitable for self-employed people without previous experience of being health and social care support workers?

Are the learning materials downloadable?

Are the lectures in video or audio format?

How many hours does it take to complete the course?

Can I download the course content?

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Course Duration

Can the course be done for a duration of two weeks with a certificate?

How many hours are needed to complete a course?

How long does it take on average to complete an online course?

How long does it take to complete the online course?

Exams and Assessments

Can I call on a Tutor for help with the online course and examination (end of course assessments)?

If you do not pass the Fire Marshal course the first time, do I get a chance to retake the exam/assessment or does the course have to be repurchased?